Frequently Asked Questions (FAQ)

• Browse available private tours, group tours, or attractions.
• Select your preferred tour and choose the date.
• Complete the booking form and proceed to payment.
• Once confirmed, you’ll receive all tour details via email.

Yes! Many of our private tours can be customized based on your preferences. Contact the tour provider directly via our platform to discuss adjustments.

We accept all major credit cards, Aseco, and online payment gateways with 3 D securely processed through our system.

Yes, but tour packages differ from regular tours. They require additional parameters like hotel selection and domestic flight arrangements, which are managed by the vendor. Contact the vendor for package details before booking.

All tours are provided by licensed Turkish tour guides and local tour operators. Each vendor has a profile with details about their expertise and customer reviews.

After booking, you’ll receive an instant confirmation email with all tour details, including meeting points and contact information.

Cancellation policies vary by vendor. Please check the cancellation policy on the tour listing before booking. If you need to cancel, contact the vendor directly or reach out to our support team.

Modification policies depend on the vendor. You can contact them directly through our messaging system to request changes.

If a tour provider cancels due to unforeseen circumstances, you will receive a full refund or be offered an alternative tour of similar value.

After your tour, you will receive an email prompting you to leave a review. Your feedback helps future travelers and supports quality service from vendors.

Yes, we use secure payment processing and verify all vendors to ensure a safe and reliable booking experience.